Frequently Asked Questions
Where is American General Storage?
American General Storage
170 Rowell Rd. Hampshire, IL 60140
What are the office hours?
8 am - 5 pm
What are the access hours?
5 am - 10 pm
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. Autopay is available. We also will take cash or check.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID. Vehicle Storage requires proof of registration.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
Office Hours
| Sunday | Closed |
| Monday - Friday | 8:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
Sundays: By Appointment Only. Office is Closed Major Holidays.
Access Hours
| Sunday - Saturday | 5:00 AM - 10:00 PM |
Please contact us if you need access outside of regular access hours!